LBS BUILDERS' MERCHANTS - 86 YEARS OF EXCELLENCE
Founded in 1931, LBS Builders' Merchants has grown to become recognised as the UK's leading independent builders' merchant. With our head office set in the picturesque town of Llandeilo, LBS has grown to include 15 Builders' Merchants branches across South & West Wales, 8 specialist Plumbing & Heating Merchant branches, 7 specialist Kitchen & Bathroom showrooms, 1 specialist Roofing Merchant branch, 1 specialist Civils Merchant branch, 1 specialist Timber Engineering & Timber Merchant plus 1 specialist Home & Garden Centre. With branches from Aberdare in the East, to Cardigan in the West, we offer a genuine same day / next day delivery service across the whole of South West Wales.
LBS is committed to providing excellence in customer service achieved through the commitment and knowledge of all our staff. With continual training and investment within the business, LBS is one of the largest employers in South Wales, employing over 290 staff throughout our branch network. LBS commands a fleet of over 70 vehicles and certified to ISO 9001 for Quality Management and ISO 14001 for Environmental Management Systems. The operation of the company results in an impressive turnover in excess of £40 million annually, placing it 170th out of 300 of the largest companies in Wales.
THE COMPANY AND THE COMMUNITY
LBS is a local company that supports the local community. LBS regularly sponsors local schools, charities and organisations. In recent years we have been proud to support the next generation of tradesmen and women through local colleges, local authorities and the Construction Skills Wales program of competitions and events. Recently, LBS was part of a mass charity event, including 70 employees raising money for 3 selected charities.
Still family owned after 85 years, LBS Builders' Merchants has come a long ways since 1931. With sustained growth, re-investment and a commitment to customer service, we are proud to be the leading independent builders' merchants in South West Wales, and have won the UK's Best Independent Builders Merchant for 6+ branches, on numerous occasions, most recently 2015.
LBS BUILDERS MERCHANTS ONLINE SALES
LbsbmOnline.co.uk is the online sales division within the LBS group which offers construction related materials and consumables to retail and trade consumers based throughout the UK and, more recently, across Europe. The department is growing and efficiently processes orders from its Llandeilo base, delivering mainly on a next day basis via partnered networks such as DPD, Parcelforce and Palletline. Benefiting from the extensive branch network and buying power the site is becoming an innovative and definitive resource for tradesmen and DIY'ers alike, allowing them to explore, learn about, and purchase a large product range growing to over 36,000 individual lines, with many more in the pipeline. Due to its rapid expansion and growth we continue to invest in the eCommerce platform with the primary focus of speeding up and adding ease to the ordering process for our customers. The LBS online brand incorporates numerous sales channels via dedicated websites selling branded products. These include, but are not limited to www.hedgehog-gutter-brush.co.uk, www.earthwoolinsulation.co.uk and www.superquiltinsulation.com.
With the evolution of the internet we believe that we can now create a true multichannel approach that will allow us to offer the same experience online that we strive to create within the unique environment of our branches across South Wales.